Refund Policy

At Mari, we strive to ensure that every purchase meets your satisfaction. However, we understand that there may be instances where you may need to request a refund. Please review our refund policy below:

All Sales Are Final:

Except for cases where an error occurred on our end concerning wrong sizing or damaged goods, all sales are final. We do not offer refunds, exchanges, or cancellations for change of mind or any other reasons beyond our control.

Errors on Our End:

If you receive an item with the wrong size or if the merchandise is damaged upon arrival, please contact our customer support team within 14 days of receiving your order. We will work with you to arrange for a replacement or refund, depending on the circumstances.

Condition of Returned Items

To ensure the quality and integrity of our merchandise, we kindly request that all returned items meet the following conditions:

Unworn and Unused: Returned items must be unworn, unused, and in the same condition as when they were received.

Original Packaging: All original tags, labels, and packaging must be intact and included with the returned item.

No Washing or Alterations: Items cannot be washed, worn, altered, or damaged in any way. They must be in their original, pristine condition.

Resalable Condition: Returned items must be in a resalable condition, free from any signs of wear, stains, odors, or damage.

Contact Us:

If you have any questions or concerns regarding our refund policy, please don't hesitate to contact us. Our customer support team is here to assist you and ensure that your shopping experience with Mari is enjoyable and hassle-free.

Thank you for choosing Mari!